ReachOut.cloud

1. Introduction

We value your privacy and are committed to protecting your information. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have.

This policy applies to the ReachOut.cloud public website only. It covers the information you may provide through our Contact Us form and limited technical data collected automatically when you visit. It does not govern the use of personal data within the ReachOut.cloud platform or any services provided under a customer agreement.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide

We only collect information that you voluntarily submit to us, such as when you fill out our Contact Us form, request information or a demo, or communicate with us directly. This information may include:

1. Name
2. Email address
3. Phone number
4. Company name
5. Any message or details you choose to provide

Technical Data Collected Automatically

When you visit our website, we may automatically collect limited technical data to support site performance and security. This may include:

1. IP address
2. Browser type and version
3. Pages visited and navigation path
4. Date and time of your visit

This data is collected in aggregate or pseudonymous form and is not used to identify you individually.

3. Cookies

Our website uses only essential, first-party cookies necessary to operate the site. We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies. The cookies we use include:

1. Session cookies — temporary cookies that expire when you close your browser, used to maintain basic site functionality during your visit
2. Authentication cookies — used to maintain your session if you log into a secured area of our site

These cookies are strictly functional. They do not track your activity across other websites, and they are not shared with third parties for any purpose.

Because we use only essential cookies, we do not display a cookie consent banner. If your browser is configured to block all cookies, some areas of the site may not function as expected.

4. How We Use Your Information

We use the information you provide solely to:

1. Respond to your inquiries
2. Provide requested information about our products or services
3. Schedule and conduct demonstrations
4. Follow up on requests you have made
5. Improve our website and user experience

We do not use your contact information for unrelated marketing communications without your consent. We do not use your information to build advertising profiles, and we do not share it with data brokers or advertising networks.

5. Our Commitment: We Will Never Sell Your Data

ReachOut.cloud will never sell or rent your personal information to third parties for their own marketing or advertising purposes. This commitment is not qualified by business model changes, investor pressure, or platform growth. It is a foundational principle.

This means we will not:

1. Provide your personal information to data brokers or advertising networks
2. Allow third parties to use your data for targeted advertising through our platform
3. Monetize your personal information in any form

Our revenue comes from providing software and services to our customers — not from monetizing user data.

California disclosure: ReachOut.cloud has not sold or shared any personal information for cross-context behavioral advertising in the preceding 12 months, and we do not intend to do so.

6. Data Sharing

We do not share your personal information with third parties except in the following limited circumstances:

1. Service providers: We may share information with vendors who help us operate our website and business (such as hosting and infrastructure providers). These vendors are contractually prohibited from using your information for any purpose other than providing services to us.
2. Legal requirements: We may disclose information when required to do so by law, regulation, court order, or to protect the rights, property, or safety of ReachOut.cloud, our customers, or others.
3. Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to a successor entity. Any such transfer does not constitute a “sale” of personal information as that term is used in Section 5 or under applicable privacy law, including the CCPA/CPRA. We will provide notice of any such transfer and the successor entity will be bound by the terms of this policy or provide you with notice and choice consistent with applicable law.

7. Artificial Intelligence (AI) Use

We respect the sensitivity of your information. Information submitted through our website is not used to train shared or public AI models.

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting infrastructure, access controls, and encrypted data transmission where applicable.

No system can be guaranteed completely secure. If you have concerns about the security of information you have submitted, please contact us using the information in Section 11.

9. Data Retention

We retain your information only as long as necessary to fulfill the purpose for which it was collected, including to:

1. Respond to your inquiry or request
2. Maintain business records
3. Comply with applicable legal obligations

When information is no longer needed for these purposes, we delete or anonymize it in accordance with our internal data management practices.

10. Your Choices

You may exercise the following rights with respect to your personal information:

1. Access: Request a copy of the personal information we hold about you
2. Correction: Ask us to update or correct inaccurate information
3. Deletion: Request that we delete your personal information, subject to applicable legal obligations
4. Opt-out: If you are a California resident, you have the right to opt out of the sale or sharing of your personal information. We do not sell or share personal information, so no opt-out action is required.

To make a request, contact us using the information in Section 13. We will respond within a reasonable timeframe and in accordance with applicable law.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

For material changes, we will take reasonable steps to notify you, which may include a notice on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Company Name: Reach Out Dot Cloud Corporation
Email Address: Legal@reachout.cloud
Phone Number: (331) 271-1112